Last Updated: 1/23/2026

This Shipping Policy outlines how NorthArc Labs processes, ships, and delivers orders placed through our website. By placing an order, you agree to the terms outlined below.

1. Order Processing

All orders are processed after payment is successfully received and verified.

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • Order processing times may vary due to high demand, inventory availability, or compliance verification.

  • Orders placed after business hours may begin processing on the next business day.

2. Shipping Destinations

We currently ship to:

  • United States addresses only

We do not ship internationally at this time.

Orders placed with incomplete or incorrect shipping information may be delayed or canceled.

3. Shipping Methods & Carriers

Shipping methods and carriers are selected at checkout or at our discretion based on:

  • Package size and weight

  • Delivery destination

  • Compliance and safety requirements

Tracking information will be provided once the order has shipped.

4. Delivery Timeframes

Estimated delivery times are not guaranteed and may vary due to:

  • Carrier delays

  • Weather conditions

  • High-volume shipping periods

  • Address verification issues

NorthArc Labs is not responsible for carrier delays once an order has shipped.

5. Discreet Packaging

All orders are shipped in plain, discreet packaging with no product-specific labeling visible on the exterior of the package.

6. Lost, Stolen, or Delayed Packages

Once an order has been marked as delivered by the carrier, NorthArc Labs is not responsible for:

  • Lost or stolen packages

  • Packages delivered to an incorrect address provided by the customer

  • Delays caused by the carrier

If a package is lost in transit before delivery confirmation, we will assist in filing a carrier claim where applicable.

7. Address Accuracy

Customers are responsible for ensuring:

  • Shipping address accuracy

  • Correct spelling and unit numbers

Orders shipped to incorrect addresses provided by the customer are not eligible for replacement or refund.

8. Shipping Restrictions

We reserve the right to:

  • Refuse shipment to certain locations

  • Cancel orders that violate shipping or compliance requirements

  • Request additional verification before shipping an order

9. Damaged or Incomplete Orders

If your order arrives:

  • Damaged

  • Missing items

  • Incorrect

You must contact us within a reasonable timeframe after delivery with:

  • Order number

  • Description of the issue

  • Supporting photos (if applicable)

All claims are reviewed on a case-by-case basis.

10. No Returns or Exchanges

Due to the nature of our products:

  • All sales are final

  • No returns, refunds, or exchanges are accepted

Please review your order carefully before completing your purchase.

11. Policy Modifications

NorthArc Labs reserves the right to update this Shipping Policy at any time without prior notice.
Changes take effect immediately upon posting.

12. Contact Information

For shipping-related inquiries, contact:

NorthArc Labs
📧 Email: info@northarclabs.com
🌐 Website: www.northarclabs.com

Warning

All products offered by NorthArc Labs are sold strictly for laboratory research purposes. They are not for human or animal use, including consumption, injection, inhalation, topical application, or any diagnostic, therapeutic, or clinical use. Products must not be used in foods, drugs, cosmetics, medical devices, or any clinical applications.

NorthArc Labs makes no claims of safety or efficacy; all information provided is for educational and research purposes only and has not been evaluated by the U.S. FDA or any other regulatory authority. NorthArc Labs is a chemical supplier only. It is not a compounding pharmacy, compounding facility, or outsourcing facility as defined under Sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act. By purchasing from NorthArc Labs, you confirm you are qualified and authorized to handle research chemicals responsibly and in compliance with all applicable laws. NorthArc Labs disclaims all liability for misuse or improper handling.